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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Minister Wade

July 16, 2024

5  out of  5 rating by Minister Wade
"Awesome customer service, very informative and quick responses."
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LaTonya Collins

July 12, 2024

5  out of  5 rating by LaTonya Collins
"Great representative, and agent April Warren was awesome, the best I have ever encountered, give her a raise or bonus. Great Job , keep it going forward."
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Rasheda Reese

July 2, 2024

5  out of  5 rating by Rasheda Reese
"April was so patient with me and she was consistent and diligent with following up with me every 6 months over the last couple years. I set many appts and missed them all but today I called her and said let’s do it!! Jerry you have a winner with her!! I wish u much success with ur business!"
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Colleen Knight

June 20, 2024

5  out of  5 rating by Colleen Knight
"We absolutely love our State Farm agent, Jerry Carter and his office especially April! We have our home, renters, and car policies with them and they are always amazing when we have questions, issues, or if we just need a new copy of one of our cards. Anytime we talk to them we actually feel more like family. We know they care about us and genuinely take the time to do what is best for us! I trust them implicitly and always enjoy our conversations. If you are looking for a whole package, THIS OFFICE IS IT!!!"
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Jeremy Almaguer

June 11, 2024

5  out of  5 rating by Jeremy Almaguer
"I cant express how difficult it can be shopping for car insurance. Ive called several places, tried several quotes with different people, agencies, and all around tried to "save a buck." Let me say that I didnt feel pressured to choose this company, but they offered a great deal of information when it comes to being insured for what you pay. Most companies will offer you the state minimum, and not provide you with the right type of coverage for what youre paying, but understanding where your money is going, and having the right coverage in case you are involved in an accident is a true piece of mind. April is nothing less then super helpful with providing options for coverage amounts and what is recommended. It was really simple to get my car insured over the phone, its worth calling in to see about what options work best for you, and get the coverage you need!"
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Rahel Abraham

May 9, 2024

5  out of  5 rating by Rahel Abraham
"I worked with April from State Farm and she made the experience easy and straightforward- in addition to offering us competitive rates. We were referred to State farm from another friend who is also very happy with Statefarm for insurance."
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J Mac

April 20, 2024

1  out of  5 rating by J Mac
"If you have a claim they will do some kind of investigation (as if you are a criminal) and try to fight you on it. All of a sudden, you become the enemy. We no longer trust them. They do not want to pay you or help you. We are dropping this agent asap because when we really needed them they didn't help us."
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Marlin Newson

April 2, 2024

5  out of  5 rating by Marlin Newson
"April Warren was very personable. She made my transition to a state farm customer seemless and very easy. Most importantly she saved me a TON of money on my car insurance."
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Jennie Jimenez

March 21, 2024

5  out of  5 rating by Jennie Jimenez
"April was very informative and went step by step with the care insurance information. She made the process easy and fast"
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Phyllis Smart

January 23, 2024

5  out of  5 rating by Phyllis Smart
"April is a great agent, she is very good at doubling back to see if you are ready to change insurance. She saved me over a 100.00 on my auto and home policies. Great job April, thanks for calling me back!!!"
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D Roy

October 2, 2023

5  out of  5 rating by D Roy
"Great job with claims service!"
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Tamika Webb

August 31, 2023

5  out of  5 rating by Tamika Webb
"I appreciate the great customer service I received from April. She was very friendly and knowledgeable about their services. I would recommend this insurance company and location to anyone looking for home or auto insurance."
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Paul Grajek

June 15, 2023

5  out of  5 rating by Paul Grajek
"April was fantastic in guiding me through everything I needed to begin my auto and home policies with State Farm. Lucky to have such a competent agent so close by in oak lawn."
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Martin Melin

June 3, 2023

5  out of  5 rating by Martin Melin
"Prices were right! Jerry and April convinced me to leave Farmers."
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elevate 103

May 30, 2023

5  out of  5 rating by elevate 103
"Great service quick and professional"
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Kenny davis

April 11, 2023

5  out of  5 rating by Kenny davis
"This is the best option for me for auto insurance. Please switch to them because they will take care of everything you need with their low cost bundle services!"
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Samantha Dietterle

November 18, 2022

5  out of  5 rating by Samantha Dietterle
"April warren was fantastic and the nicest person ever. Made setting up my policy such a seamless and easy process. I highly recommend this agency!"
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Adam Koehne

October 25, 2022

5  out of  5 rating by Adam Koehne
"I am really happy with the agent who helped me with all my needs. She really took the time to help me understand everything. Thank you April Warren I really appreciate all your help. You are a great agent."
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jessica pittenger

October 13, 2022

5  out of  5 rating by jessica pittenger
"April was very nice and very helpful!"
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Belen Lozano

September 30, 2022

5  out of  5 rating by Belen Lozano
"April did such a wonderful job helping me and my family get auto quotes for all of our cars . The service she provided was absolutely amazing very detailed and great at helping me truly understand the policy for my family."
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Ernest Sellers

September 20, 2022

5  out of  5 rating by Ernest Sellers
"April was very helpful and made my switch to State Farm seamless. I appreciate you April!"
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Esteban Adorno

July 29, 2022

5  out of  5 rating by Esteban Adorno
"April was the agent that took care of me... she was awesome very professional and super nice and saves me money... very knowledgeable was very helpful with getting the best insurance for the price that fit my family's needs thank you april.."
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Edwin Rodriguez

July 29, 2022

5  out of  5 rating by Edwin Rodriguez
"My State Farm Agent is a true professional and the office staff is fantastic! Jerry and April bring that small town experience in not such a small town. Keep up the great work!"
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Lisa Kenny

July 11, 2022

5  out of  5 rating by Lisa Kenny
"Highly recommend Jerry and April! Prompt, professional service."
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Danaha Brown

May 27, 2022

5  out of  5 rating by Danaha Brown
"April was a great Agent and she made sure l had everything that l need to feel secure and comfortable with my coverage. I truly appreciate all that she did!!"